What's not returnable:
- Printed products are non-returnable.
- Products on sale are non-returnable but are exchangeable.
- Products without tags are non-returnable and non exchangeable.
Why are they non-returnable: Sustainability. Keos runs on a 'no-waste' sustainable policy and has a print on demand service, which means, if you choose a printed product, it will be printed in the color, size & print you order. Hence, we cannot accept any returns or exchanges for printed products.
But I'm not sure of my size: You can always choose to buy from the Basics section as the products in the aforementioned section are returnable/exchangeable.
If your product, is non-printed, please visit our Contact Us page, email us your Order Number and the products you would like to return or exchange.