Bringing life to your environment.
This purchase contains a single unit or a trio based on your variant selection accompanied with weight bearing rope tied in on one end.
Uses: These hydroponic holders are a multi-use product, they can be used as a water based plant holder, a terrarium, a fairy light holder or any other creative method of visualisation.
Material: Borosilicate heat resistant Glass, Wrought Iron & jute ropes.
Measurements:
(Of iron holders)
S: Width 4cm, Height: 22.5
M: Width 4cm, Height: 27.2cm
L: Width 4cm, Height: 32.5cm
Shipping:
Please allow 3 business days for processing your order.
Your item will be delivered within 6-7 working days of receiving clear payment.
What's not returnable: Keos runs on a 'no-waste' sustainable policy and has a print on demand service, which means, if you choose a printed product, it will be printed in the color, size & print you order. Hence, we cannot accept any returns or exchanges for printed products.
But I'm not sure of my size: You can always choose to buy from the basics section as the products in the aforementioned section are returnable/exchangeable.
Return, Exchange & Refund Policy:
At KEOS to begin initiating a return, within 7 days of receipt with tags, please reach out to our customer support team.
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Please note, all tags must be intact when returning or exchanging the product. Printed, customized & handmade products are not eligible for returns or exchanges, as they are made to order especially for you.
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Simply contact our support team if you have any questions regarding your return.
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Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt.
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Please be considerate when placing your order to choose the correct size, colour, etc. of your product to avoid any returns for exchanges.
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Due to the custom made nature of some of our handmade products we can not accept returns/exchanges or offer refunds for any handmade item.
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Products damaged during delivery to the customer must be immediately notified with visual evidence and can be exchanged or returned with full refund.
- Delivery charges are non - refundable.
- Pickups for returns are chargeableÂ
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The product, when returned, will be processed for quality check. No returns, no exchanges and no refunds are provided for damaged returns.
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KEOS cannot accept returns via rejected or refused packages, abandoned packages, and packages returned outside of the designated return process (Please see above for designated return process).
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